CLOSING A LOOPHOLE IN GEORGIA
On an atypically warm day in February 2002, a woman walking her dog in northwest Georgia stumbled upon a human skull. Her discovery was the first of 339 bodies that investigators would find on the grounds of the Tri-State Crematory. The bodies were littered in the woods, abandoned in sheds, stuffed into vaults, dumped into ponds, and discarded in rusting hearses. A few still had toe tags. Some were recognizable. Most were difficult to identify. Urns that the crematory had given to funeral homes, which were then passed on to the families of the deceased, contained powdered cement mixed with burnt wood chips and potting soil. Some bodies were never found.
The families had not dealt directly with the crematory because it sold its services only to funeral homes. The crematory charged $200 to $250 per cremation, which included picking up the body and delivering the “ashes” to the funeral home. One funeral director characterized the amount Tri-State charged as a “rock-bottom” rate. Another said he had not visited the crematory since the 1980s. Neighbors couldn’t remember when they last saw smoke from the crematory, or smelled its faint but distinctive odor.
The Tri-State Crematory scandal was big news in 2002, especially in Alabama, Georgia, and Tennessee, where funeral directors had contracted with Tri-State for cremation services. More than two-thirds of the 387 newspaper articles on Lexis/Nexis that mentioned the scandal in 2002 appeared in those states’ newspapers. After the story broke, consumers must have wondered whether they could trust crematories to handle their loved ones responsibly. The growth of cremations in the three-state area slowed noticeably after the scandal, before bouncing back in 2004.
Three days into the scandal, journalists began asking why government regulators had not caught such egregious behavior. Georgia’s governor, Roy Barnes, pledged to seek new regulations to prevent similar scandals in the future. Others began talking about closing a loophole in the state’s funeral laws.
To understand that loophole, we need to return to 1992 when Georgia had last changed its laws concerning crematories. Legislators had pretty much ignored crematories up to that point because there were so few of them. But their numbers were growing, especially around Atlanta, as consumers increasingly chose cremation. In 1992, Georgia enacted a law requiring crematories open to the public to be licensed, submit to inspections, and employ full-time licensed funeral directors, who in Georgia must also be embalmers. Tri-State Crematory had to do none of those things because it was a wholesaler, not a retailer of cremations.
The loophole was closed in 2002 with the deletion of the words “which is open to the public.” Hence, Georgia now requires crematories that are independent of funeral homes to hire specialists in embalming, a skill that is useless for independent crematories and those specializing in low-cost cremations. But Georgia did much more than just close the loophole. It slammed the door shut on independent crematories by requiring them to have many of the facilities required of funeral homes, including chapels with seats for at least 30 mourners. The only important exception is that they don’t have to have embalming preparation rooms.
Talk about raising rivals’ costs! It’s like requiring bus companies to hire airline pilots and build runways next to their terminals.
Requiring crematories to hire licensed funeral directors is an unusual licensing requirement. Scanning state statutes, I could find only two other states with this requirement: Idaho and Oklahoma. No other state requires crematories to have chapels. Not surprisingly, Georgia has very few independent crematories, ones that are operated outside of funeral homes. An industry directory—nicknamed the Yellow Book by industry professionals—currently lists 97 crematories in Georgia. Only two are independent of funeral homes: one is located in a cemetery and the other in an industrial park.
Impeding the entry of independent crematories increases costs for two reasons. First, crematories operated by funeral homes are less likely to exploit economies of scale. For example, 13.3% of the 165 crematories in Florida in 2012 were operated independently of funeral homes, based on data from Funeral Industry Consultants. Independent crematories in Florida performed, on average, 976 cremations in 2012, compared to 591 by those operated by funeral homes. Using cremation retorts—the furnaces used for cremation—more intensively drives down average costs since modern cremation retorts are capable of completing cremations in 60 to 90 minutes.
Second, funeral homes without crematories spend more time traveling to cremation services providers because they prefer not to have cremations done by local rivals in the funeral industry. Economist Lori Parcel estimates that the extra travel costs raise the price of cremations by 4% in markets without independent crematories. The price of cremations is also likely to be higher in markets without independent crematories because independent crematories tend to offer lower wholesale prices.
What is the cost to consumers of saving funeral directors’ jobs via Georgia’s slamming the door on independent crematories? Here’s a rough calculation:
Suppose the percentage of independent crematories in Georgia would have been the same as in Florida without Georgia’s law and that Georgia’s independent crematories would not have willingly hired embalmers. Assuming no change in the total number of crematories, Georgia’s law would have saved 11 jobs.
Suppose the law caused the retail price of cremations to rise by 4%. It’s easy to quibble over using Parcel’s figure to estimate the cost of saving jobs. I like it for two reasons. First, it’s produced by a rigorous study that establishes that the absence of independent crematories increases the retail price of cremations via the increased travel costs of funeral directors. Second, I think it’s an underestimate because it doesn’t incorporate the effects of lost economies of scale and greater market power created by the law.
Given that there were 24,735 cremations in Georgia in 2012 and that the average retail price for cremation nationally is roughly $3,200, Georgia consumers are spending nearly $300,000 for each funeral director’s job preserved by the law. The average earnings of salaried funeral directors in Georgia are $49,354, according to the most recent five-year sample of the American Community Survey. Hence, consumers are spending nearly $300,000 annually for each $50,000 job that they’re saving via the protectionist Georgia law.
RETAKING CHARGE OF CREMATIONS IN FLORIDA
In 1978, the Federal Trade Commission wrapped up a 10-year investigation of the funeral industry with a blistering report that accused funeral directors of exploiting vulnerable consumers. The FTC lawyers presented a mountain of testimony about how funeral directors strong-armed consumers into purchasing excessively expensive funerals. Above all else, the lawyers argued, funeral directors aimed to “discourage[e] the use of alternative forms of disposition, notably direct cremation and other low cost services.”
State legislators in Florida must have heard about the FTC’s investigation. Shortly after the release of the final report, they created a new type of occupational license for people specializing in selling cremations that include neither a viewing nor memorial service—a package of services called a “direct cremation” within the industry. The legislators called the new occupation, a bit disparagingly, “direct disposers” and imposed much less extensive requirements on them than funeral directors. The legislators also created a separate license for direct cremation establishments, which could be operated out of the operator’s home or the backroom of a funeral home.
Prior to 1979 only licensed funeral directors were legally permitted to sell cremations in Florida. They weren’t happy about their new competitors but confidently predicted that direct cremation would never account for more than 1% of the state’s cremations. They were wrong. By 1999, direct cremation firms were handling 20% of the state’s cremations.
The Florida Funeral Directors Association (FFDA) lobbied Florida legislators to rein in direct cremation but didn’t have much luck until 2004 when they convinced legislators to bar operators from operating out of their homes or the backrooms of funeral homes. Six years later, in 2010, the FFDA convinced legislators and the governor to require direct cremation firms to employ a full-time licensed funeral director to supervise their operations. Sound familiar? It’s a lot like Georgia’s law. As of 2010, funeral directors were once again in charge of cremations in the state of Florida.