Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy
(Rowman and Littlefield, 2005)
Technology is altering the behavior and mission of federal agencies as well as city halls, statehouses, and schools across America. From transportation to education to law enforcement, the digital revolution is transforming government and politics by slashing bureaucracies, improving services, and producing innovative solutions to some of our nation's thorniest problems. It’s changing the terms of the left-versus-right political debate and offering ordinary people access to more and more information and individual influence. Based on interviews with more than 500 leading politicians, researchers, technology industry leaders, futurists, and public employees, Government 2.0 journeys across America and overseas to illustrate the promise and perils of this emerging world.