Uber

Understanding Driver Discrimination in Ride-Hailing Platforms

Two experiments in a new working paper find some evidence that some drivers using popular ride-hailing platforms discriminate against riders. In some cases African-American riders faced longer wait times or higher probabilities of having a driver cancel on them. To some extent, these findings should temper hopes that these new technologies and platforms would succeed in quickly rooting out these forms of discrimination. It is important to note, however, that this study examined whether there was discrimination within these platforms, it did not compare ride-hailing platforms and traditional taxi companies. These new platforms do offer some advantages over the status quo when it comes to identifying the channels of discrimination through richer data, while the rating system gives riders some recourse to penalize discriminating drivers and an incentive for drivers to maintain a high rating.

In the study the researchers undertook two large-scale experiments to try to determine whether there was a pattern of discrimination for riders using these ride-hailing platforms.

Customers Don’t Need Protection from Low Prices

Some things seem obvious: Puppies are cute. Freedom is good. Paying less for something is better than paying more.

Unless you live in the Tampa area and work for the Hillsborough County Public Transportation Commission (PTC). The PTC was created, ironically, to protect Tampa’s transportation customers. Apparently, that means protecting those customers from low prices.

This is not one of those stories about unintended consequences or safety regulations that, in the long run, result in higher prices and therefore unsafe practices. The PTC left the agencies that impose those sorts of economics-challenged agencies in its dust. Instead, the PTC actually passed a rule requiring Tampa’s sedan and limo drivers to overcharge their customers. The rule mandates that all drivers must charge at least $50 per ride – no matter how short the ride, and even when the driver is willing to charge much less.

Let me repeat: The PTC is expressly protecting customers from low prices.  What’s next for the PTC?  Protecting us from pillows that are too soft or food that’s too tasty? (Don’t give Michael Bloomberg any ideas.) There are many good things in this world that undoubtedly must be stopped, so the PTC is going to be quite busy.

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