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banks will survive by providing a level of personalized and
individualized service that super-regional and national
banks do not.  Consumers will benefit from the battle of the
titans.
Effects on Fees
The impact of bank consolidation on prices that custom-
ers will pay has received much attention.  Consumer and com-
munity advocates have been concerned that larger banks
charge higher fees.  The Federal Reserve conducts an annual
survey of 1,000 banks around the country to determine what
fees they charge and reports the results to Congress.26
Consumer advocates have interpreted tables in the report as
suggesting that larger institutions may appear to charge
higher fees for some services than do smaller institutions.
That conclusion, however, is not justified by the data.
The key reason is that larger banks tend to operate in met-
ropolitan areas and smaller banks tend to operate in rural
areas.  The costs of most goods and services are higher in
cities than in the countryside.  If one adjusts for whether
the bank is located in a Standard Metropolitan Statistical
Area or not, then the difference between the fees charged by
large and small banks disappears.27  In other words, both
large and small banks in metropolitan areas tend to charge
higher fees than large and small banks in rural areas.
Since large banks are more likely to be located in cities
than are small banks, the fee difference appears at first
glance to be due to bank size; however, the difference is
actually due to location.  If some multistate banks should
decide to charge higher fees than are typical in the local
markets, those institutions would be leaving open a market
niche that could then be filled by smaller local institu-
tions.
The types of mergers we are discussing also are likely
to result in lower actual fees being incurred by customers.
As is true in many lines of business, banks often give their
own customers discounts that they do not offer to noncus-
tomers.  One example is automatic teller machine (ATM) fees,
which are often lower or zero for consumers who use their
own bank's machines, whereas the bank will charge noncus-
tomers a higher fee for using the bank's ATM.  The megamerg-
ers are creating multistate networks of ATM machines owned
by the same bank.  A customer traveling to different cities
thus can avoid paying such fees and receive the discount
regardless of where she is.  This provides an important con-
venience to business travelers and to vacation travelers,